Returns & Refunds

We really want to make sure you are satisfied with your purchase. For that reason, please Contact Us on (02) 8091 4700 or via email to discuss any queries or concerns you may have in relation to the items you have been delivered.


If we are unable to supply, or you have received the wrong or damaged item, we will offer to refund the product, packaging and delivery fees.

Please make sure that you consider your purchase carefully, as we do not refund under any other circumstances.

Exchange for change of mind

If you change your mind then we are unable to exchange your products. Please make sure that you consider your purchase carefully.

We endeavour to provide you with information about the item before you purchase so you can make an informed decision. If you are unsure about something, please contact us before making a purchase so that we can help you with your decision.

Statutory Rights

This policy does not affect your statutory rights.