Care & Warranty

Care Instructions

Download the care instructions for some of our most popular ranges:

Plantation Range Plantation - Care Instructions.pdf
Marine Range Laminate & Stainless Steel - Care Instructions.pdf
Stainless Steel & Glass Range Glass & Stainless Steel - Care Instructions.pdf
Piano Range Piano - Care Instructions.pdf

Warranty

We select our Outdoor Furniture with a view to it providing years of solid service. Care instructions must have been followed in order for these warranties to apply.

Plantation Range 5 year warranty on the stainless steel (structural damage and welds)
  12 months manufacturer warranty on the timber slats
Marine Range 5 year warranty on the stainless steel (structural damage and welds)
Stainless Steel & Glass Range 5 year warranty on the stainless steel (structural damage and welds)
Piano Range 5 year warranty on the structure & frame
  2 year warranty applies to mesh and high pressure compact laminate features

Limitations

  1. These limited warranties provide coverage to the original purchaser and covers normal household usage.
  2. These warranties exclude seasoning of timber or if the frame or any part is damaged by accident or misuse.
  3. It remains the customer's responsibility for freight and packaging charges to and from our store.
  4. These warranties do not cover commercial use, acts of god, fire, freezing or abusive use.
  5. If within the warranty period identical materials are unavailable at the time of repair or replacement, we reserve the right to substitute materials or equal or better quality.
  6. Proof of purchase (dated receipt) is required for all warranty claims.