Privacy & Security

Online security is one of our highest priorities. The Urban Balcony have devoted great care and effort in the design of our online shop to safeguard your information.

Payment & Credit Card Details

We use PayPal as the payment gateway to process your credit card payments. PayPal uses secure server software called SSL to encrypt all of your personal information. SSL is the industry standard and most widely used software for secure commerce transactions. The PayPal privacy and security policy can be found here

Cookies

A 'cookie' keeps track of the information you provide us on your web browser. We use cookies to keep a track of the items in your cart when you are making a purchase. We do not store any of your personal or financial information in our cookies. The majority of web browsers automatically accept cookies. If you have cookies disabled, you will need to activate them in order to purchase from this site.

Copyrights and Restrictions

This website is the property of The Urban Balcony. This includes all web design; text; graphics; source code and software. No part of this site may be reproduced, downloaded, linked to or otherwise used without the express written permission of The Urban Balcony.

Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose for using this website as a shopping resource and to place an order with The Urban Balcony online.

Google Conversion Tracking

We use a piece of technology called "Google Conversion Tracking" to track the effectiveness of our Google Adword campaigns. This provides us with a count of key pages viewed by our website visitors who have come to us by clicking a Google adword.  The information contains no details about the website visitor that could be used to identify them.